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When it comes to websites, the details matter. Although many website
owners believe the important thing is merely to get a website up,
that's only a small part of the job. Efffective web sites take a lot
of planning and a lot of concentration on the details.
Of course, there are some website owners who obsess over details
that really aren't going to matter to visitors--such as crafting
the perfect logo, deciding whether Times New Roman or Arial is the ideal
font face, or deciding whether the background of the left column
should be navy or burgundy.
In certain cases, each of those issues could be important
considerations. But generally speaking, those aren't the kind of
questions to worry about. For example, if your website is advertising
services in Caloundra make that clear to your visitors.
There are plenty of details, however, that do deserve much
attention.
Is it crystal clear to visitors what they are supposed to do on
your site? It's critical to ensure that you've provided
straight-forward directions to visitors as to what they should do
on your site. Also, make sure your calls to action are properly
emphasized (visually) and properly placed. In other words, don't
let them be overshadowed.
If you are in small business check these tips that helped the
owner achieve her best month in sales ever.
1. Have you answered all the objections visitors might raise?
Visitors will have questions and hesitations at various points
throughout the process of making a decision to buy. Are you
answering those concerns at the points where they are likely to
come up? It doesn't count to just have the information on the
site somewhere; it needs to be in the right place at the right
time.
2. Have you emphasized the benefits of your services, not just the
features?
3. Is your site organisation clear and straightforward, and is it
oriented around visitors' needs and priorities? This is one
question site owners continually fail to consider.
The details of how you choose to organise the pages and information on your site will be very significant to your visitors' experiences. Consider things from a visitor's point of view, and organise around your visitors' priorities--not your internal company structure. The same goes for individual page layouts, not just the site organisation as a whole.
4. Do the graphics on your site visually emphasize the most
important items on each page? Take a long hard look at your pages
and figure out which elements really stand out. Are you visually
drawing attention to the important stuff?
5. Does your site draw along a path to an end goal? Every website
should be a process geared toward getting visitors to take
certain actions.
It's your responsibility as a site owner to
figure out the details of how that process should work and which
steps happen where. Have you specifically designed your site so
that everything--including all the small details--leads to your
end goal?
6. Do you prod visitors along at appropriate points to motivate
them to take the next step? Have you provided compelling calls to
action at the points where visitors need to do something?
7. Have you made sure your copy is simple and engaging all the way
through? This is an area where you should focus on details
relentlessly. Make every word count.
-8. Have you considered everything from a visitor's point of view,
not just a site owner's point of view?
9. Have you ensured your website homepage loads quickly.
If you want to create an effective website, get intimately
acquainted with your visitor's mindset. Learn to identify with
your visitor's feelings all the way through from the very
beginning of the process to the very end. Understand their
specific needs, their concerns, and the benefits that speak to
their hearts. Learn to tell when they have enough information and
when they need more. Anticipate the points at which questions and
objections are going to be raised--and understand which questions
and objections are going to occur when.
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